Refund Policy
Last updated: 2026
Deposits
A non-refundable holding fee is required to secure every appointment. The holding fee is applied toward the total balance of your service when you arrive for your scheduled session.
Cancellation Policy
Cancellations made at least 24 hours in advance forfeit only the holding fee. Cancellations made with less than 24 hours' notice may be charged the full price of the scheduled service.
Rescheduling
Appointments may be rescheduled at no additional cost when at least 24 hours' notice is provided. Your original holding fee will be transferred to the new appointment.
Late Arrivals
Sessions begin and end at their scheduled times. Clients arriving late will receive the remaining time of their scheduled session and will be charged the full service price.
No-Shows
Missed appointments without prior notice are charged the full service price and may result in a requirement to prepay before booking future appointments.
Refund Eligibility
Services rendered are non-refundable. If you were dissatisfied with any aspect of your experience, please contact Sheldon directly within 48 hours of your session so the concern can be reviewed personally. Product purchases and gift certificates are non-refundable but may be transferred.
Contact
Refund questions may be directed to Sheldonj295@gmail.com or (414) 551-4100.