Terms and Conditions
Last updated: 2026
1. Appointment Scheduling
All appointments must be booked in advance through the online booking system, by phone at (414) 551-4100, or by email at Sheldonj295@gmail.com. Sessions are confirmed only after a holding fee has been received. Same-day requests are accommodated when possible.
2. Client Responsibilities
Clients are asked to arrive on time, disclose relevant medical conditions or injuries during intake, and communicate openly about pressure, comfort, and preferences during the session. Sheldon reserves the right to decline or modify a service if it would be unsafe or inappropriate for the client's condition.
3. Payment Terms
A non-refundable holding fee is required to reserve any appointment. The remaining balance is due at the time of service and may be paid in cash, by card, or through supported digital wallets. All prices are listed in U.S. dollars and are subject to change without notice.
4. Cancellation Policy
Please provide at least 24 hours' notice to cancel or reschedule an appointment. Cancellations made with less than 24 hours' notice, no-shows, and repeated late arrivals may result in forfeiture of the holding fee and, in some cases, a charge equal to the full service price.
5. Website Use
This website is provided for informational and booking purposes. Content is the property of Special Touch Massage and Spa Services and may not be reproduced without written permission. Users agree not to interfere with the site's operation or use it for any unlawful purpose.
6. Liability Disclaimer
Massage and spa services provided are for relaxation and general wellness. They are not a substitute for medical care, diagnosis, or treatment. Special Touch Massage and Spa Services and Sheldon Jones assume no liability for outcomes arising from a client's failure to disclose medical conditions or from misuse of any recommendation provided.
7. Contact
Questions about these Terms may be directed to Sheldonj295@gmail.com or (414) 551-4100.